Checklist: How to Assess Your Own Organization's Needs

Published Monday, January 21, 2019

To create the best customer membership experience for your members, it is crucial to understand the needs of your specific association. Additionally, by becoming aware of the common challenges and...


HOA Facilities: Planning Your Association's Maintenance Program

Published Thursday, December 20, 2018


Building maintenance is expensive. Homeowners Associations and Residents Associations (HOAs/RAs) must have a reliable facilities maintenance plan or risk extensive costs and surprises down the...


What's the Difference Between Homeowners Associations (HOA), Residents Associations (RA) and Community Associations (CA)?

Published Tuesday, November 20, 2018

We work with Homeowners Associations (HOA), Residents Associations (RA), Community Associations (CA) and many other types of groups who use our association management software. Sometimes the...


Why Do I Have to Pay HOA Fees? And Other Questions About Managed Communities

Published Thursday, June 07, 2018

Why I think we should all live in a managed community.

I enjoy many aspects of living in a managed master-planned community—the community spirit and engagement with neighbors, beautiful green...


How Municipalities Can Reduce Risk of Securing Payment Data

Published Wednesday, March 14, 2018

What is card-not-present (CNP) fraud and how does it affect government entities?


Top 5 Credit Card Fraud Myths and Misconceptions

Published Thursday, March 01, 2018

Improving Dealership Customer Interaction Through Automation

Published Monday, November 06, 2017

There are things computers do well and there are things people do well.

You wouldn't balance your company's books with an abacus and a pencil. Nor would you want a computer to try to sell cars to...


Surcharges and Service Fees in Canada

Published Monday, October 23, 2017

From a merchant's perspective, service fees and surcharges might seem like common sense. After all, they're being charged when they accept credit card payments. The typical credit card transaction...


How do U.S. Surcharges and Service Fees Work?

Published Monday, October 09, 2017

Paying online is a far more convenient and environmentally friendly method of settling customer accounts around the world, but it comes at a price. As a merchant, you know that your customers love...


Is Your HOA or RA Using Automation to Communicate with Residents?

Published Monday, September 25, 2017

Managers of Residents Associations and Homeowners Associations have a tough job. Your staff is tasked with the business of managing a community of diverse people, keeping property well maintained,...